Milestones

Hotel Nyack Welcomes Maggie Zambrano, Catering Sales Manager!

January 28, 2022

Hotel Nyack would like to introduce Maggie Zambrano as the new Catering Sales manager!

Maggie has a 7 plus years of operations background in housekeeping and front office, previously with...

Read More

Amazing Guest Experience at the Renaissance Chelsea

January 24, 2022

Renaissance Chelsea delivered the true meaning of hospitality to one of their guests and was recognized by Marriott Leadership. Check out the guest letter and Marriott's response! Thank you for...

Read More

RHG February Anniversaries!

January 24, 2022

Below are associates who will be celebrating a milestone career anniversary with us in February...

Read More

Real Impact Highlights - Fairfield Inn Rehoboth & Holiday Inn Express Bushwick

January 24, 2022

Check out these noteworthy Real Impact moments!

The Fairfield Inn Rehoboth receives a shout out for recognizing a guest in trouble....

Read More

Sheraton Milwaukee Brookfield Team Recovers & Wow's Guest!

January 20, 2022

The Sheraton Milwaukee Brookfield team had to give a guest some bad news about a promised room upgrade upon arrival but Terrell (Director of Guest Experience) and Patrice (Front Desk Agent) went...

Read More

Heroic Effort By The Aloft Broomfield Denver Team

January 11, 2022

On December 30th, a wildfire swept through Boulder County in Colorado taking over 500 homes in the Superior/Louisville area just 10-15 minutes from the hotel. With winds reaching speeds of 120 mph,...

Read More