Hats off to the team of the aloft Manhattan Downtown for making an impact on a Front Office Manager from a Westin property. When industry peers notice excellence, and want to share with their own team, you know you are making a difference. Thank you and keep up the great work!
As received from our guest:
“Thank you for helping to make this stay so memorable. The Front Office Team is AMAZING!! Emma and her team were perfect. I cannot say enough great things about this stay. Everyone was incredibly friendly, accommodating and best of all anticipated everything we might need right down to the smallest detail!
I run a front office myself and brought home great stories to help motivate my own team!!
Thank you again for everything! I am so glad you were able to see some pictures. I hope they had one of Erin in her wedding dress."
Regards,
Melissa, Front Office Manager
THE WESTIN MISSION HILLS RESORT & VILLAS