Extended stays at any hotel can quickly go from outstanding to ordinary. Fortunately, the Four Points by Sheraton New York Downtown Financial District has the spirit of hospitality at its core and continues to impress! Please take a moment to read this thoughtful letter from a guest who happily called the Four Points "home" for five months!
Today I say goodbye to your hotel, which has been my home for the past five months. My work has forced me to travel every week for the past few years, and I wanted to send you a personal note complementing your staff for the wonderful hospitality that I have been showed.
More specifically, I would like to highlight Theresa and Dominique at the front desk. I felt so welcomed, that I urged a few of my colleagues to cancel their bookings in order to stay at the Four Points Downtown instead. Theresa and Dominique have made me feel like I have a home in NYC, and they have gone above and beyond their responsibilities to allow me to have a comfortable stay here since August.
Congratulations for having such excellent staff. I look forward to staying with you again.